DarkIOCIoT Operations Center
Managed monitoring

Your site is monitored.
Anomalies are handled.
You get a monthly report.

CameraPlus explores the hardware. MonitorPlus explores what happens when someone runs it for you. Architectural exploration of monitoring-as-a-service across four deployment configurations.

See the configurations Partner configuration
Why explore a service, not just a product

The deployer doesn't care about ESP32s.

They care about three things: Is my site safe? Will I be told if something goes wrong? Can I prove it to my board?

MonitorPlus folds hardware, software, escalation, billing, and regulatory compliance into a single delivery surface. The team owns the equipment, runs the operations centre, handles incidents, files per-market tax, and delivers the monthly report.

Trust is the currency.
Four deployment configurations

Pick the right altitude.

Each configuration is a deployment shape, not a price tier. They cover the spectrum from minimal-stack RPA up through critical-infrastructure operations.

Try continuity scene Configuration 01

Edge

Essential

For small-to-medium sites. Minimal stack, deterministic, low-touch.

  • 3× ESP32-S3 + gateway
  • RPA rules only
  • Customer portal + monthly report
  • Target reliability 99.5%, 15-min alert ack
  • Hardware bundled in the engagement
Learn more
Configuration 02

Edge + Vision

Standard

For medium-to-large sites. Camera-on-trigger, sentient loop, conversational interface.

  • Edge stack + camera + Jetson Orin Nano
  • Camera is optional and on-trigger only — data-center cage deployments always run camera-free
  • Sentient loop with anomaly learning
  • Conversational query layer
  • Target reliability 99.7%, 10-min ack, 1-hour response
  • Includes monthly report on the deployment
Learn more
Configuration 03

Resilient Edge

Premium

For critical infra, oil & gas, remote sites. Full stack with 24/7 operations.

  • Edge + Vision + LoRa SX1262 fallback
  • Jamming detection & USB-serial failover
  • 24/7 operations + agentic-with-approval
  • Target reliability 99.9%, 5-min ack, 30-min critical
  • Quarterly review + audit-ready compliance pack
Learn more
Configuration 04

Partner

White-label

For telcos, MSPs, and SIs co-deploying with their own customers. Branded as the partner.

  • Full stack, white-labelled dashboard
  • Partner portal with co-managed deployments
  • Joint research access, partner sets terms with their customer
  • Certification + co-deployment + co-research
  • Multi-tenant architecture with per-tenant compliance
Learn more

Pricing on enquiry. Markets explored to date: Saudi Arabia, Indonesia, Malaysia, UAE, Australia. Tax (VAT / GST / PPN / SST) handled by the platform billing engine where commercially staged.

The platform

Twelve modules. One operating model.

Customer Portal

Site map, incidents, reports, billing.

NOC Dashboard

Fleet-wide situational awareness.

Fleet Management

Hardware roster, firmware, OTA.

Incident Lifecycle

Detect → triage → respond → close.

SLA Engine

Per-tier SLAs measured per minute.

Deployment Workflow

Survey → install → commission → handover.

Billing Engine

Per-market tax, partner commissions, prorations.

Reporting Engine

Monthly customer report. Quarterly business review.

Partner Portal

White-label dashboard, co-managed accounts.

Multi-Tenant

Hard isolation per tenant; partner-of-partner supported.

Compliance Framework

UU PDP · NCA · PDPA · DIFC · Privacy Act 1988.

Analytics & Intelligence

Cross-fleet patterns, vertical benchmarks.

Last-mile agentic support · 8 streams

The work that scales is the work that is automated.

Each stream is a deterministic workflow with a narrow agentic layer on top. The agentic part suggests; the human approves; the workflow executes; the audit trail is automatic.

  1. Stream 1

    Partner contracting & onboarding

    NDA → MSA → certification → first deal. The agent drafts; counsel reviews; partner signs.

  2. Stream 2

    Customer contracting & service setup

    Per-market regulatory clauses (PDP / PDPA / Privacy Act) baked into the template; localised in language and currency.

  3. Stream 3

    Site survey & design

    Zone auto-suggest from a floor plan or video walkthrough; node-placement recommendation; hardware bill auto-generated.

  4. Stream 4

    Installation verification & commissioning

    QR-claim per device, real-time verification, 5-minute on-site self-test, auto-troubleshooter for the common failures.

  5. Stream 5

    Baseline learning & handover

    48-hour baseline window. Thresholds auto-calibrated. Handover packet delivered to the customer portal.

  6. Stream 6

    Billing & charging

    Deterministic monthly run. VAT / GST / PPN / SST per market. Partner commissions disbursed automatically.

  7. Stream 7

    Remote testing

    Daily health probe, weekly functional test, monthly diagnostic deep-dive. Issues surface before the customer notices.

  8. Stream 8

    Regulatory compliance

    Data-residency, retention, and erasure handled per market. Audit pack on demand for Premium tier.

Deployment

From contract to monitoring in days.

  1. Day 0
    Contract signed
    Survey scheduled, hardware bill confirmed, install date booked.
  2. Day 3
    Survey + design
    Floor plan ingested, zones suggested, node placement validated on site.
  3. Day 5
    Install
    90 min Essential · 4h Standard · 1 day Premium. QR-claim and self-test on the spot.
  4. Day 7
    Baseline learning
    48-hour ambient baseline; thresholds auto-tuned; first dashboard view delivered.
  5. Day 9
    Live monitoring
    SLA clock starts. First-month report draft generated automatically.
  6. Month 1
    Monthly report
    Uptime, incidents resolved, energy savings, baseline drift, next-month recommendations.
Partner configuration

White-label is a different research surface, not a price tier.

For telcos, MSPs, and SIs whose own customers already sit inside their existing service relationship. The partner brand stays in front. We make the platform work behind it.

What partners get

  • Engagement terms negotiated per deployment
  • White-labelled customer portal & operations dashboard
  • Partner portal with co-managed deployments
  • Certification path for installer teams
  • Joint research access and co-deployment support
  • Multi-tenant isolation per partner customer

What partners commit to

  • Lead with the partner brand; the work stays invisible
  • First-line support inside the partner's existing operations team
  • Quarterly review with both sides
  • Compliance accountability inside the partner's licensed market
  • Honest feedback into the service
EarlyBird reference deployment

Proven in our own lab first.

EarlyBird is our continuously running reference deployment — real hardware, real CSI, the full automation stack running end-to-end in our own environment. Hardware deployed. Baseline learned. Reliability reporting active. Public paper scheduled once it crosses 90 days continuous uptime.

We say reference deployment, not customer — because it isn't one, and we won't dress it up as one. What it proves is narrower and more useful: the eight automation streams above are not a roadmap. They run today. They alert today. They feed the next version of the service today.

Design-partner program: the first three production pilots onboard in 2026 — founder pricing locked for 24 months, a success metric named before hardware ships, and direct input on the report formats. The data-center pilot offer is the first slot.